Friday, May 15, 2026

Building Flexibility into the Experience

Photo of the custom POS holding solution made for Chick Fil-A.
In our last blog, we shared how we helped Chick Fil-A build custom equipment for their POS devices. 

Here’s how we refined that product to face new challenges:

One of the most unique challenges was menu visibility.

The team needed a way to present menu options to customers quickly and clearly—without slowing down the ordering process. So, we engineered a custom crane-style arm using an UltraMount system paired with a precision 3D-printed ball joint.

This allowed for smooth, adjustable positioning, making it easy to present the menu at virtually any angle.

We also added a clipboard-style mount, making menu swaps simple and efficient—ideal for changing promotions or updating offerings on the fly.

Designed for Comfort and Mobility

Functionality is only half the equation. When a system is used all day, comfort matters just as much.

To make the setup truly mobile, we incorporated a comfortable shoulder strap. This allowed team members to carry the entire workstation hands-free when needed, reducing fatigue while keeping everything accessible.

The result was a seamless blend of durability, mobility, and usability; built specifically for the fast-paced, outdoor service environment.


Need Custom Equipment for Your PAXD190?

Have you been struggling to find equipment that actually works for you and your business? If you need custom holders or cases for your PAX device, you’re in the right place!

Don’t use a PAX device? No problem! We can customize holders and cases for any device.

Get started by submitting a contact form here. We can’t wait to help you design your perfect case!

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Building Flexibility into the Experience

In our last blog, we shared how we helped Chick Fil-A build custom equipment for their POS devices.  Here’s how we refined that product to f...