Friday, May 1, 2026

Chick Fil-A: It All Started with a Question

Photo of the custom POS holding solution made for Chick Fil-A.
Did you know that we worked with Chick Fil-A to build a custom solution for their POS devices?


One of their team members placed an order that included a mix of components that didn’t obviously go together. Rather than guessing what they were trying to accomplish, we picked up the phone.

On the other end was a team working to solve a very real, very practical challenge: they needed a fully mobile, outdoor point-of-sale setup that could:

  • Hold a tablet securely 
  • Integrate a credit card reader 
  • Display a menu for customers 
  • Be worn comfortably for extended periods 
  • Stand up to constant outdoor use 

In short—they needed a system that didn’t exist yet.

Designing a Solution Around Real-World Use

Once we understood the goal, our team got to work building a solution from the ground up—one that wasn’t just functional, but field-ready.

We started with a rugged protective case for their high-end tablet, reinforcing it to handle daily wear, weather exposure, and constant movement.

Next, we integrated a holder for the PAX D190 credit card reader, securely mounting it alongside our signature Handeholder system. To ensure durability without sacrificing flexibility, we used industrial-grade mounting techniques to keep everything firmly in place, even during high-volume service.


Need Custom Equipment for Your PAXD190?

Have you been struggling to find equipment that actually works for you and your business? If you need custom holders or cases for your PAX device, you’re in the right place!

Don’t use a PAX device? No problem! We can customize holders and cases for any device.

Get started by submitting a contact form here. We can’t wait to help you design your perfect case!

Chick Fil-A: It All Started with a Question

Did you know that we worked with Chick Fil-A to build a custom solution for their POS devices? One of their team members placed an order tha...