Building Flexibility into the Experience

In our last blog, we shared how we helped Chick Fil-A build custom equipment for their POS devices. 

Here’s how we refined that product to face new challenges:

One of the most unique challenges was menu visibility.

The team needed a way to present menu options to customers quickly and clearly—without slowing down the ordering process. So, we engineered a custom crane-style arm using an UltraMount system paired with a precision 3D-printed ball joint.

This allowed for smooth, adjustable positioning, making it easy to present the menu at virtually any angle.

We also added a clipboard-style mount, making menu swaps simple and efficient—ideal for changing promotions or updating offerings on the fly.

Designed for Comfort and Mobility

Functionality is only half the equation. When a system is used all day, comfort matters just as much.

To make the setup truly mobile, we incorporated a comfortable shoulder strap. This allowed team members to carry the entire workstation hands-free when needed, reducing fatigue while keeping everything accessible.

The result was a seamless blend of durability, mobility, and usability; built specifically for the fast-paced, outdoor service environment.

Learn more in our latest article.

Need Custom Equipment for Your PAXD190?

Have you been struggling to find equipment that actually works for you and your business? If you need custom holders or cases for your PAX device, you’re in the right place!

Don’t use a PAX device? No problem! We can customize holders and cases for any device.

Get started by submitting a contact form here. We can’t wait to help you design your perfect case!

Chick Fil-A: It All Started with a Question

Did you know that we worked with Chick Fil-A to build a custom solution for their POS devices?

One of their team members placed an order that included a mix of components that didn’t obviously go together. Rather than guessing what they were trying to accomplish, we picked up the phone.

On the other end was a team working to solve a very real, very practical challenge: they needed a fully mobile, outdoor point-of-sale setup that could:

• Hold a tablet securely 
• Integrate a credit card reader 
• Display a menu for customers 
• Be worn comfortably for extended periods 
• Stand up to constant outdoor use 

In short—they needed a system that didn’t exist yet.

Designing a Solution Around Real-World Use

Once we understood the goal, our team got to work building a solution from the ground up—one that wasn’t just functional, but field-ready.

We started with a rugged protective case for their high-end tablet, reinforcing it to handle daily wear, weather exposure, and constant movement.

Next, we integrated a holder for the PAX D190 credit card reader, securely mounting it alongside our signature Handeholder system. To ensure durability without sacrificing flexibility, we used industrial-grade mounting techniques to keep everything firmly in place, even during high-volume service.

Learn more in our latest article.

Need Custom Equipment for Your PAXD190?

Have you been struggling to find equipment that actually works for you and your business? If you need custom holders or cases for your PAX device, you’re in the right place!

Don’t use a PAX device? No problem! We can customize holders and cases for any device.

Get started by submitting a contact form here. We can’t wait to help you design your perfect case!

The "Real Life" Problem

In our last blog, we shared how we helped a company better hold their POS devices on a beach. This is
a continuation of that story.

You see, there is something you can’t always design for on paper: user behavior.

In 2023, their team—many of them younger beach employees—started ditching the tablets altogether. They preferred using their own phones, which led to POS devices being dropped, lost, or shoved into pockets. Not ideal. So, we got creative.

We developed a retractable belt clip system that let employees attach the POS device directly to their clothing. They could keep their phones in hand and simply extend the payment device to the customer when needed.

No pockets, no drops, no lost equipment.

Making It Even Easier

By 2024, the focus shifted to comfort and convenience.

We added a shoulder strap to the existing setup, giving their team a fully hands-free option for long days on the beach.

Read more in our latest article.

Order a Custom iPad Holder for Your Business

Need a better way to hold your device?

Let’s design a custom holder for your iPad! Don’t use an iPad? We can help you design for nearly any POS or business device. 

Get started by submitting a contact form here. We can’t wait to help you design your perfect case!

Building a Better Outdoor POS

This month, we’re highlighting out customer story with Beachy!

When an outdoor POS software company first came to Handeholder in 2019, their need was simple: they just wanted a better way to hold their iPad Mini devices during sales.

We set them up with our Handeholder strap and a BBPOS Chipper sled attachment—and it worked. So well, in fact, that by 2021 they had rolled out around 60 units across their team.

But working on the beach comes with… well, beach problems.

The Sand Problem

By 2022, sand was getting everywhere—inside cases, into devices, even jamming up the rails on their existing setups. It made devices harder to use and maintain, and slowed their team down. So, we helped them upgrade.

We introduced a modified OtterBox Defender case for their newer iPad Mini 6 devices and built a fully integrated setup with:

• A Handeholder grip 
• M2 Stripe Reader sled holder 
• Industrial Dual Lock for a secure hold 

Now their devices were protected, easier to use, and far more durable in a sandy environment.

Read more in our latest article.

Order a Custom iPad Holder for Your Business

Need a better way to hold your device?

Let’s design a custom holder for your iPad! Don’t use an iPad? We can help you design for nearly any POS or business device. 

Get started by submitting a contact form here. We can’t wait to help you design your perfect case!